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Privacy Policy

Last updated: 11/9/2025

1. Introduction

IDENVA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our identity verification services.

2. Information We Collect

2.1 Personal Information

  • Full name, date of birth, and contact information
  • Government-issued identification documents
  • Bank account information for verification purposes
  • Biometric data (when applicable)
  • Address and employment information

2.2 Technical Information

  • IP address and device information
  • Browser type and version
  • Usage patterns and preferences
  • Log files and analytics data

3. How We Use Your Information

  • To verify your identity and authenticate documents
  • To comply with legal and regulatory requirements
  • To prevent fraud and ensure security
  • To improve our services and user experience
  • To communicate with you about our services

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. Your data is encrypted both in transit and at rest.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Verification data may be retained for compliance purposes as mandated by regulatory requirements.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Object to processing of your data
  • Data portability where applicable

7. Third-Party Services

We may work with trusted third-party service providers to enhance our verification services. These partners are bound by strict confidentiality agreements and data protection standards.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@idenva.com

Address: Lagos, Nigeria

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.